I couldn’t be more pleased

August 20, 2019

I recently had a gas fireplace installed by this company and I couldn’t be more pleased with the product and services I received. Pat Ford came out to the house and did an initial assessment to figure out what my best option was for size and type of gas fireplace as well as how to vent it. Against Pat’s recommendation due to space limitations I decided on a two sided fireplace and they delivered it and were scheduled for install two days later. After deciding that it was not the best option and taking his recommendation I changed my mind and went with Pat’s initial idea (which was less money) they came and swapped out the unit no questions asked and installed it. I called them back again because of what I thought was a leak from the roof where it was vented and they came right out to take a look and found that it was not a leak it was just condensation around an adjacent pipe. Finally after the instal was complete I noticed the fireplace was off level by less than 1/2 an inch and they came out again to set it level. Pat was very responsive and every person that came to do the install was professional and neat! I would recommend this company to anyone looking for a gas fireplace.